Who are we?
We are PerfectCarvings at Etsy. We started to market our own brand woodecors.com in 2024.
We do woodcarving, and we do it well. Bookmark our store website, and we will save your budget.
Bespoke jobs are welcome.
Feel free to contact us. We will work together to make your design come true!
Here are some important points you should know:
1) We cover tariffs for all USA buyers, DDP shipping. Currently, we are unable to ship to HI and AK.
2) Orders are shipped in 3-8 days. Shipment delivery to the USA/ Canada via Standard Shipping now is about 12-15 days. To European Countries and most parts of Australia, delivery takes about 9-14 days. If you need your order urgently, please contact us for express shipping, which takes about 7-9 days. If unexpected delays happen, we will keep you updated.
3) We cover tariffs for the USA buyers. Customers from other countries are responsible for the duties and taxes. Please consult the tariff from your customs office before you purchase.
4) We send your order to the address shown on your order. We can change the delivery address before shipping. Please advise of any delivery address change before the item is shipped. A phone number is strongly recommended for delivery purposes, which would greatly reduce shipping issues. It will be shared with shipping companies but no one else.
5) Most of the appliques are delicate and with the possibility of damage in internationl shipping, even if they are packed well with a protective backboard. The damage can be fixed with instant glue easily and it won't affect the function and final appearance after they are stained or painted. We use plywood to protect the appliques, but still, they will possibly be damaged (0.5% possibility) when rough handling occurs. We do not issue a refund for those small breakages.
6) We offer as many sizes and wood species as possible to meet customers' diversified demands. All the size details have been specified in the Item Description. Please read it carefully before placing your order, especially for those size-sensitive items. If any of the sizes listed bothers you, please feel free to contact us. Hand-made products, Size Tolerance is 1/16"--1/8", minor shape differences are allowed.
7) We have about 600 designs supplied in multiple sizes and 6-9 different wood species. Most of the items are made to order, and you can request to cancel your order in 72 HOURS. The PAYPAL TRANSACTION FEE will be deducted from the refund.
Should you have any questions, please don't hesitate to message or email us!
Thank you for your business!
Contact: Wilson Wu, Email: perfectcarvings@gmail.com
